• Acquired planning expertise by organizing and scheduling daily/weekly/monthly activities.
• Hire, train, and supervise employees; maintain open communication, provide feedback on performance, and motivate the team to excel in each area of guest service with an emphasis on total quality.
• Assisting the general manager at operational level in the planning and execution of all work related duties.
Assisting purchasing department through quotation (RFQ)
• Checking materials and work in progress for compliance with specified requirements.
• Communicating information to staff and supervisors in a professional manner.
• Developed, implemented and monitored programs to maximize customer satisfaction. (CRM)
• Gained business experience by handling financial operations of the business such as book keeping and cashier's duties.
• Maintain daily record of all transactions and generate invoices and reports for the general manager.
• Office administration and payroll.
• Organized working schedule for employees.
• Prepare and consolidate monthly sales report.
• Ordering and receiving goods via purchasing & warehousing departments
• Report any incidents to the general manager.
• Supervision and managing of subordinates.
• Reviewing yearly salary increment (apparels) based on minimum regional salary and market.
• Working with the company sales-executives & purchasing department.
• Developing & maintaining successful business relationships with all prospects. (MBR)
• Provide excellent customer service. (CS)
• Prepared to attend urgent customers when required.
• Delivering automotive consignments to customers on time.
• Monitor sales & purchaser invoices.
• Monitor customers automotive paint requirements
• Monitor automotive paints refinishes ( Kapic,Sikkens & ici )

Sales Executive / Task & Responsibilities
• Collecting of delayed payments credit/debit, weekly/monthly
• Built relationships with customers and the community to promote long term business growth. (MBR)
• Contacted new and existing customers to discuss how their needs could be met through specific products and services.
• Ensure monthly sales target and year’s quantity target.
• Ensuring customer satisfaction. (CRM)
• Coordinating with the company's board to achieve goals.
• Understanding the needs of the customers.
• Create sales and customer relationship opportunities by utilizing resources like store promotions.
• Managing and supervising merchandising team and indirectly the distributor sales persons, through effective coaching, management and leadership.

Purchaser / Task & Responsibilities
• Reviewed & approved purchase order before ordering goods
• Evaluated daily materials requirement plan (MRP)
• Maintaining an adequate level of popular items in stock at all times.
• Negotiating contract terms on agreement and pricing.
• Track orders, follow up delay payments, issue new invoices & ensure delivery on time.
• Ensure all purchase operations were performed under companies’ policies and standards.
• Negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided.
• Contacted vendors to obtain price quotes & cost down
• Processed purchasing request & maintain purchasing logs.
• Request For Quotation (RFQ)
• Maintain update records of purchased products, delivery information & invoices.